EAST Help Center

E-Learning User Guide

For parents, children and teachers: accounts, daily lessons, stars and progress.

Parents

Set up your family

Create a free parent account

  1. Open E-Learning and choose the "Sign up" tab.
  2. Choose "Parent / family" and type your name, phone and a password (at least 8 characters).
  3. Add your email, or leave it empty to sign up with your phone (when shown).
  4. Click "Create my free account".
  5. Confirm by email link, or type the 6-digit phone code.

The same account works in the EAST Shop.

Open E-Learning

Add your child

  1. Sign in and open the parent dashboard.
  2. Under "Create a child account", type the child's name and choose the grade.
  3. Click "Create child account".
  4. Write down the Learner ID and 4-digit PIN. The PIN is shown only once.

Forgot the PIN? Click "New PIN" in "Manage Kids". This also unlocks a locked account.

Let your child sign in

  1. Open E-Learning and choose the "Child" tab.
  2. Type the Learner ID (for example MA-9274) and the PIN.
  3. Click "Start learning".

Hand your phone to your child

  1. In "Manage Kids", click "Give phone to" next to your child.
  2. Your child sees their Today page.
  3. To come back, click "Grown-up: back to the parent page" and type your password.

Children

Daily lessons and stars

Watch Today's lessons

  1. Tap the first card: "Tap to play".
  2. Watch to the end to earn a star.
  3. Do the "Practice time!" task in your book during the break.
  4. Play the next video when the timer ends.

Videos play in order. There is a 15-minute break between videos, and a chime plays when the next one is ready.

How stars and days work

  1. One full video gives one star. Skipped or forwarded videos do not count.
  2. Finish all of Today's videos.
  3. The next day opens on the next calendar date (Pakistan time).

Daily activities are optional and never block the next lesson.

Revise old lessons

  1. Click "◀ Previous Day" or a tile under "Watch again".
  2. Watch any finished video again.
  3. Click "Back to Today" to return.

Revision does not give extra stars.

Parent tools

Guide and check progress

Choose what your child watches today

  1. On the parent dashboard, find "What should … watch today?".
  2. Choose the child.
  3. Choose "Continue", "Repeat", "Pick a day" or "Start again from Day 1".
  4. Click "Save Today".

Starting again keeps all stars.

Make a practice paper

  1. Go to "Practice Paper Generator".
  2. Choose grade, subject and scope (for example "This week's lessons").
  3. Set questions, difficulty and duration.
  4. Click "Generate For Child".

Check progress

  1. Click "Reports" in the top menu.
  2. See stars, videos watched, days finished and the next lesson.
Open Reports

Let a teacher follow your child

  1. Under "Assign Teacher To A Learner", choose your child.
  2. Type the teacher's email and click "Invite Teacher".
  3. If a teacher asks first, click "Approve" under "Teacher Access Requests".

The teacher needs an EAST teacher account.

Use the parent page in Urdu

  1. On the parent dashboard, click "اردو" at the top.
  2. Click "English" to switch back.

Urdu covers the parent dashboard and your child's spoken prompts.

Teachers

Follow your learners

Create a teacher account

  1. Open E-Learning, choose "Sign up", then "Teacher".
  2. Type your name, school, phone and password.
  3. Click "Create my free account" and confirm.

Connect to a learner

  1. Under "Request Learner Access", type the learner's or parent's email.
  2. Click "Send Access Request". The parent must approve.
  3. Or accept a parent's invite under "Parent Invitations".

Set Today for your grade

  1. Open "Grade Progress".
  2. Choose a learner and the day, then click "Save Today".

Make a surprise test

  1. Open "Surprise Test Generator".
  2. Choose grade, subject and scope, then questions, marks and difficulty.
  3. Click "Generate Surprise Test".

Accounts

Passwords, codes and settings

Reset a forgotten password

  1. On any sign-in screen, click "Forgot password?".
  2. Type your email and click "Send reset link".
  3. Email: open the link within 1 hour. Phone: type the 6-digit code you receive.
  4. Type a new password (at least 8 characters) twice and click "Save new password".

You can ask for a new email every 2 minutes.

Use a code sent to your phone

  1. Wait for the SMS or WhatsApp message with a 6-digit code.
  2. Type the code in "6-digit code" and click "Confirm".
  3. No code? Click "Send a new code".

A code works for 10 minutes. You can get 3 codes per hour.

Confirm your email

  1. Open the email "Confirm your EAST Education account".
  2. Click "Confirm email", then "Confirm my email".
  3. Link expired? Click "Send a new confirmation link".

Switch light or dark view

  1. Click the moon or sun button in the top bar.
  2. Your choice is remembered on all EAST websites in this browser.

Account locked?

  1. After 5 wrong passwords or PINs, sign-in is locked for 15 minutes.
  2. Wait 15 minutes, or reset your password.

Still need help? Use the Feedback button or contact EAST. Contact EAST

E-Learning User Guide | EAST Education