EAST Help Center
E-Learning User Guide
For parents, children and teachers: accounts, daily lessons, stars and progress.
Parents
Set up your family
Create a free parent account
- Open E-Learning and choose the "Sign up" tab.
- Choose "Parent / family" and type your name, phone and a password (at least 8 characters).
- Add your email, or leave it empty to sign up with your phone (when shown).
- Click "Create my free account".
- Confirm by email link, or type the 6-digit phone code.
The same account works in the EAST Shop.
Open E-LearningAdd your child
- Sign in and open the parent dashboard.
- Under "Create a child account", type the child's name and choose the grade.
- Click "Create child account".
- Write down the Learner ID and 4-digit PIN. The PIN is shown only once.
Forgot the PIN? Click "New PIN" in "Manage Kids". This also unlocks a locked account.
Let your child sign in
- Open E-Learning and choose the "Child" tab.
- Type the Learner ID (for example MA-9274) and the PIN.
- Click "Start learning".
Hand your phone to your child
- In "Manage Kids", click "Give phone to" next to your child.
- Your child sees their Today page.
- To come back, click "Grown-up: back to the parent page" and type your password.
Children
Daily lessons and stars
Watch Today's lessons
- Tap the first card: "Tap to play".
- Watch to the end to earn a star.
- Do the "Practice time!" task in your book during the break.
- Play the next video when the timer ends.
Videos play in order. There is a 15-minute break between videos, and a chime plays when the next one is ready.
How stars and days work
- One full video gives one star. Skipped or forwarded videos do not count.
- Finish all of Today's videos.
- The next day opens on the next calendar date (Pakistan time).
Daily activities are optional and never block the next lesson.
Revise old lessons
- Click "◀ Previous Day" or a tile under "Watch again".
- Watch any finished video again.
- Click "Back to Today" to return.
Revision does not give extra stars.
Parent tools
Guide and check progress
Choose what your child watches today
- On the parent dashboard, find "What should … watch today?".
- Choose the child.
- Choose "Continue", "Repeat", "Pick a day" or "Start again from Day 1".
- Click "Save Today".
Starting again keeps all stars.
Make a practice paper
- Go to "Practice Paper Generator".
- Choose grade, subject and scope (for example "This week's lessons").
- Set questions, difficulty and duration.
- Click "Generate For Child".
Check progress
- Click "Reports" in the top menu.
- See stars, videos watched, days finished and the next lesson.
Open ReportsLet a teacher follow your child
- Under "Assign Teacher To A Learner", choose your child.
- Type the teacher's email and click "Invite Teacher".
- If a teacher asks first, click "Approve" under "Teacher Access Requests".
The teacher needs an EAST teacher account.
Use the parent page in Urdu
- On the parent dashboard, click "اردو" at the top.
- Click "English" to switch back.
Urdu covers the parent dashboard and your child's spoken prompts.
Teachers
Follow your learners
Create a teacher account
- Open E-Learning, choose "Sign up", then "Teacher".
- Type your name, school, phone and password.
- Click "Create my free account" and confirm.
Connect to a learner
- Under "Request Learner Access", type the learner's or parent's email.
- Click "Send Access Request". The parent must approve.
- Or accept a parent's invite under "Parent Invitations".
Set Today for your grade
- Open "Grade Progress".
- Choose a learner and the day, then click "Save Today".
Make a surprise test
- Open "Surprise Test Generator".
- Choose grade, subject and scope, then questions, marks and difficulty.
- Click "Generate Surprise Test".
Accounts
Passwords, codes and settings
Reset a forgotten password
- On any sign-in screen, click "Forgot password?".
- Type your email and click "Send reset link".
- Email: open the link within 1 hour. Phone: type the 6-digit code you receive.
- Type a new password (at least 8 characters) twice and click "Save new password".
You can ask for a new email every 2 minutes.
Use a code sent to your phone
- Wait for the SMS or WhatsApp message with a 6-digit code.
- Type the code in "6-digit code" and click "Confirm".
- No code? Click "Send a new code".
A code works for 10 minutes. You can get 3 codes per hour.
Confirm your email
- Open the email "Confirm your EAST Education account".
- Click "Confirm email", then "Confirm my email".
- Link expired? Click "Send a new confirmation link".
Switch light or dark view
- Click the moon or sun button in the top bar.
- Your choice is remembered on all EAST websites in this browser.
Account locked?
- After 5 wrong passwords or PINs, sign-in is locked for 15 minutes.
- Wait 15 minutes, or reset your password.
Still need help? Use the Feedback button or contact EAST. Contact EAST